Privacy Policy

Jam City Sports (Aust) Pty Ltd is committed to ensuring the privacy of our customers’ personal information.

This privacy policy sets out how Jam City Sports (Aust) Pty Ltd uses and protects any personal information that we collect from our customers and users of this website.

Jam City Sports (Aust) Pty Ltd reserves the right to make changes to this site and this Privacy Policy at any time without notice. 

Web log files

In common with most websites, Jam City Sports (Aust) Pty Ltd's website automatically logs certain information about every request sent to it. This information is used for system administration and for producing usage statistics. Summary statistics are extracted from this data and some of these may be made publicly available, but these do not include information from which individuals could be identified. Relevant subsets of this data may be used as part of investigations of computer misuse involving this site. Data may also on occasion be used to enable investigation of technical problems on the website. Otherwise logged information is not passed to any third party except if required by law.

Collection and Use of Information

If you place an order with Jam City Sports (Aust) Pty Ltd, we require certain personal information from you such as a name, email address and postal address and financial information such as a credit card number and expiry date. We use this information for billing purposes, to process your order & to provide you with a high level of customer service. Correspondence is recorded in order to provide service references.

We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing list my emailing us at:

Security and Storage of Personal Information

The security of your personal information is important to us. When you enter sensitive information on our website we encrypt that information using the latest 128-bit SSL (Secure Sockets Layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

We use NAB Transact Direct Post as our payment gateway to process transactions for our website. Your credit card details are securely sent directly to NAB Transact Direct Post which in turn securely processes the transaction. Your credit card details are not recorded or stored on our server.

We also accept payments via PayPal. When you make the payment you'll be redirected to the PayPal Payment Page which is SSL (Secure Sockets Layer) encrypted.
Any Personal Information that you provide to us such as your name, email & postal address is securely stored on our website and in our database and any hard copy of your information will be securely stored in our onsite archives. When we no longer need to retain your information we will securely destroy it, ensuring your personal information is always kept private.

If you have any questions regarding our security policy, please contact us via email at:

Other websites

It is important to appreciate that Jam City Sports (Aust) Pty Ltd's website provides links to other independent sites, but this policy and statement applies only to direct use of this website ( You will need to consult the providers of other websites for information on their policies.